Quarterly Publication

Document Type : Original Article

Authors

1 Department of Public Administration, Shoushtar Branch, Islamic Azad University, Shoushtar, Iran.

2 Department of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran.

3 Department of Public Administration, Imam Hossein comprehensive University, Tehran, Iran.

4 Department of Management, Semnan Branch, Islamic Azad University, Semnan, Iran.

Abstract

Performance management is a systematic approach that helps to improve the organization's performance through the processes of setting strategic goals, measuring, collecting, and analyzing data, reviewing performance data reports, and applying its results. An evaluation and monitoring system in the form of performance management At the macro level, which monitors the upstream documents, development plans, etc. in the form of one-year or even fewer time schedules, and provides the necessary feedback to pave the way to achieve the vision at different structural and management levels, one of the necessities which is currently the main question of the research entitled "Which is the appropriate model for managing the performance of managers?". To achieve this goal, the factors were identified using a qualitative and quantitative combined approach. In the qualitative phase of the Systematic literature method (SLR) and Delphi technique. The articles and documents selected in the systematic literature method (SLR) were evaluated in terms of quality through the CASP method. Based on the findings, 6 factors were identified as effective factors on performance. Managers were identified as external organizational factors - internal organizational factors - individual factors - input elements - performance management processes - results. Each of these factors has been used separately or in combination in various articles and research.

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